TERMS & CONDITIONS

At Twig & Owl, we offer our customers a 100% satisfaction guarantee.

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RETURN CONDITIONS
All items should be unused and in brand new condition.
All items should be packed well avoid damages and returned in the original packaging. 
We will email you a FREE return shipping label to send the items back to us.
FREE returns are only offered contiguous US states.

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The return label should be scanned with the carrier within the 30 days of delivery.

Your product refund will be issued to the payment method used to make the original purchase.

Failure to follow these conditions will result in a denied refund.

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